Privacy Policy
For the users of Blacour Business - For Salons
At Blacour Technologies (OPC) Private Limited ("Blacour," "we," "us," or "our"), we understand the importance of protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our Blacour Business App for Salons (the "App"). It also outlines your choices regarding your information and how you can reach us with any questions.
Data we collect from users
To deliver a seamless and secure experience within the App, we gather various types of information from salon owners and barbers:
Salon Information:
-
Identification: Salon Name, Location & Address, Pictures, Type, Phone Number.
-
Owner Details: Owner's Name, Photo, Phone Number, and Email.
Barber Data:
-
Personal Information: Barber's Name, Photo, Email, Mobile Number, and Experience.
-
Professional Data: Each Barber's Earnings, Booking information, Schedule, and Service Completion Time.
Financial Data:
-
Income Tracking: Salon's Earnings and Individual Barber Earnings.
Additional Information:
-
Device Information: IP address and device model for technical purposes.
-
App Usage Data: Log of actions taken within the App (e.g., booking management, analytics).
How We Use Your Data
We leverage your data to:
-
Empower Salon Management:
-
Facilitate salon registration and account management.
-
Enable online booking management and efficient appointment scheduling.
-
Provide detailed booking information and financial analytics for informed decision-making.
-
Assist barbers in managing their profiles and schedules for optimal time management.
-
Continuously improve the App's functionality and user experience based on usage data.
-
-
Maintain Communication:
-
Deliver account notifications and crucial booking updates.
-
Offer timely customer support and address any inquiries you may have.
-
Share relevant promotional offers or information with your prior consent.
-
-
Comply with Regulations:
-
Adhere to all applicable legal and regulatory requirements.
-
Data Sharing
We recognize the sensitivity of your information and limit its sharing to essential situations:
-
Customer Booking Needs: To ensure smooth appointment completion, we share relevant booking details (time, service, salon, barber) with customers.
-
Third-Party Support: We may collaborate with trusted third parties for tasks like data analysis or technical support. These providers have restricted access to necessary information and are contractually obligated to protect your data privacy.
We will never share your personal information with any other third party without your explicit consent, except in rare cases mandated by law.
Security Measures
Protecting your data is our top priority. We implement robust security measures to safeguard your information:
-
Secure Data Storage: We employ encryption to ensure your data remains secure at rest.
-
Secure Data Transmission: We utilize the HTTPS protocol for secure data transmission across the network.
-
Regular Security Assessments: We continuously evaluate and update our security systems to mitigate potential risks.
​Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
User Rights
You are empowered to manage your personal information:
-
Access and Update: You can view and modify your profile and salon information through the App's settings.
-
Data Deletion: Request account and data deletion by contacting us at [contact@email.com].
-
Consent Management: Choose whether you want to receive promotional communications from us.
Additional Notes:
-
Salon Owner Consent: By using the App, salon owners implicitly consent to the collection and use of their personal information and that of their barbers as outlined in this policy.
-
Barber Consent: It is crucial to inform barbers about the App's data collection practices and obtain their individual consent before adding them to the platform.
Updates to the Privacy Policy
We may update this Privacy Policy periodically. Please review the latest version of the App.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us :
• Via Email: contact@blacour.com
• Via our contact page: https://blacour.com/contact