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Privacy Policy

For the users of Blacour - Salon Booking App

Welcome to Blacour Technologies (OPC) Private Limited ("Blacour," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and share your personal information when you use our Blacour Salon Booking App (the "App"). It also describes your choices regarding your data and how you can contact us. We are committed to protecting your privacy and providing you with a transparent understanding of our data practices.

Definitions

  • App: Refers to the Blacour - Salon Booking mobile application.

  • User: Refers to an individual who uses the App for salon bookings and other services.

  • You/Your: Refers to the User, the individual using the App.

  • Name: Refers to the personal identification information provided by You under the Name section of the app.

  • Phone Number: Refers to the contact number provided by You for OTP authentication and communication purposes under the Phone Number section of the app.

  • Email: Refers to the electronic mail address provided by You under the E-mail section of the app.

  • Gender: Refers to the classification of You as male or female as entered by you under the Gender section of the app. We recognize all genders but salons are only classified as male, female, or unisex.

  • State: Refers to the administrative region or state provided by You under the State section of the app.

  • City: Refers to the locality or city provided by You in the City section of the app.

  • Photo: Refers to the image uploaded by You for profile personalization and recognition by barbers.

  • Location Data: Refers to geographical information collected to show salons in Your area.

  • Salon Owners and Barbers: Refer to individuals or entities registered on Blacour Business - For Salons app under the section Owner and Barber.

  • We/Us/Our: Refers to Blacour Technologies (OPC) Private Limited, the entity responsible for the operation of the App.

Data we collect from users

We collect two types of information from users:

  • Required Information: This information is essential for providing you with a seamless and secure experience on the App. It includes:

    • Name: To personalize your profile and facilitate salon bookings.

    • Phone Number: Used for login verification through OTP authentication.

    • Location Data: Helps us show relevant salon options in your vicinity.

  • Optional Information: You can choose to provide additional information to enhance your experience:

    • Email Address: Allows us to send promotional offers if you opt-in.

    • Gender: Helps us tailor salon recommendations to your preferences.

    • State and City: Refines location-based search results and improves our service.

    • Photo: Optional profile picture for personalization and recognition by barbers.

We also collect some additional information automatically, such as:

  • Salon booking information: Date, time, service, salon, barber chosen for each booking.

  • Reviews and feedback: Any comments or ratings you provide on salons or barbers.

  • Device information: IP address and device model for technical purposes.

How We Use Your Data

We use your information to:

  • Deliver and improve the App:

    • Facilitate secure and efficient salon bookings.

    • Verify your identity through OTP login for account security.

    • Show relevant salons based on your location and preferences.

    • Personalize your App experience through profile customization.

    • Enable barber recognition through your profile photo.

    • Analyze usage data to improve App functionality and user experience.

  • Communicate with you:

    • Send booking confirmations and appointment updates.

    • Respond to your inquiries and provide customer support.

    • Send promotional offers if you opt-in (unsubscribe option available).

  • Comply with legal and regulatory requirements.

Data Sharing

We share your information with a limited number of parties:

  • Salon Owners and Barbers: We share your name and photo with the salon and barber associated with your booking to facilitate appointment fulfillment and service delivery.

  • Third-party service providers: We may use trusted third parties for tasks like data analysis or customer support. These providers only access necessary information and are obligated to protect your data privacy.

We will not share your personal information with any other third party without your consent, except as required by law.

Security Measures

We take robust security measures to protect your information:

  • Secure data storage: We use encryption to safeguard your data at rest.

  • Secure data transmission: We employ HTTPS protocol for secure data transmission.

  • Regular security assessments and updates: We continuously evaluate and update our security systems to mitigate potential risks.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

User Rights

You have the right to access, correct, or delete your personal information. Contact us at [contact@email.com] for assistance.

Updates to the Privacy Policy

We may update this Privacy Policy periodically. Please review the latest version of the App.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us :

• Via Email: contact@blacour.com

• Via our contact page: https://blacour.com/contact

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain certain information for legal or regulatory reasons, such as transaction records. When we no longer need your information, we will delete it securely.

Your Choices

You have control over your personal information:

  • Access and update your information: You can view and modify your profile information through the App settings.

  • Delete your information: Request account and data deletion by contacting us at [contact@email.com].

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